Computer change at both practices 9th to 17th November
How it will affect YOU?
Edlesborough and Pitstone surgery are constantly working to improve the service we offer to our patients. With this in mind we are in the process of changing our computer system. This will allow better communication between local NHS services and also speed up our computer system to help us to work more efficiently.
A lot of time has been put into planning the change to make it go as smoothly as possible, however your support over the changeover time will be greatly appreciated.
HOW CAN YOU HELP?
- Prescriptions – The medications we automatically generate for you will have been prepared in advance. For other prescriptions, usually less regular ones, that you order yourself, please plan ahead so that you can avoid ordering during the week running up to 17th November.
The surgeries are able to dispense to patients who live more than a mile from the nearest pharmacy. This includes approximately half of the patients registered at Edlesborough and most registered at Pitstone
If you need a regular prescription 28 days supply will be issued. Exceptions are the contraceptive pill and HRT (3 monthly). Your doctor will not usually need to see you each time. Information on the tear off portion of the green prescription (known as the right hand side) or on your medicine labels will keep you informed as to when you need any routine tests or examinations.
It is important that you attend for these checks to ensure your medicine is being tolerated and is still appropriate. The repeat dispensing system means that once you have had a repeat prescription set up from us, you will not need to reorder monthly. Instead it will be prepared for you every 28 days unless you tell us otherwise or your doctor feels that this is inappropriate. Please speak to a dispenser to arrange this
Patients who need to reorder should use the repeat slip attached to their last prescription or order online via the link at the top of this page. New users are required to complete a simple one-off registration.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.