Noticeboard

Our new telephone system is now installed and running smoothly. Please be aware that all calls are now recorded

From Monday the 15th June  you are required to wear a non medical face covering when attending the practice- Thank you for your co operation in this 

To allow us time for staff training so that we are up to date on important topics such as resuscitation, both surgeries will be closed this Thursday 18th June from 12 noon

If you have received a letter from the NHS re your vulnerability and feel this is incorrect please click here Coronavirus communication

If you have not received a letter and feel you should have please click here No coronavirus communication

COVID19 (coronavirus) please click here.. Latest advice

Baby immunisation clinic information click here..Baby clinic

IMPORTANT INFORMATION REGARDING YOUR REPEAT PRESCRIPTIONS - click here

Please see links below that may help you decide if you need to book an appointment

From Monday 8th June we are opening the surgery main door at Edlesborough for prescription collection and pre booked appointments only  

To book appointments and for queries we ask you to phone us.

Please do not come to the surgery unless you have medication to collect or have a pre booked appointment.

We have marked out a one way system within the practice at both sites with tape to mark 2 metres. I think we are by now all used to spacing – please please be prepared to wait outside if the maximum number of patients are in the practice

If you are unwell with a fever, cough or loss of taste/ smell please call 111- under no circumstances should you come to the practice. For the protection of staff and other patients, patients with these symptoms are being assessed at a central hub.

Thank you for helping us to keep the footfall in the surgery to a minimum so that we can offer you the best possible service whilst observing good social distancing.

 

When should I worry about my child's

Choices Health A to Z Conditions and Treatments

Hay-Fever advice leaflet

PSA testing

Appointments please see coronavirus update page for latest information steth_pills_diary

If you need to be seen urgently (the same day) we will endeavour to book you into an acute appointment. These will be offered strictly in time order and across both sites, we are not able to offer  afternoon/evening emergency  appointment times in the mornings. Our expectation is you will prioritise your request for an emergency appointment over other commitments.  Our receptionists may ask you a few questions to ensure they book you into an appropriate appointment, however if you would rather not discuss your condition with them please just let them know. 

Please see the links below to help you decide if you need an acute appointment

https://www.sensely.com/asknhs/home/start/  : By clicking on this link, patients can use the Ask NHS symptom checker, visit the self-care section to learn about how to care for common minor health conditions and send admin requests to their GP practice. Use the link via the following web browsers i.e. Google Chrome, Microsoft Edge or Safari as the web based link is not supported by Internet Explorer

When should I worry about my child's symptoms?

NHS Choices - Health A - Z Conditions & Treatments

Appointments can be booked either by calling the surgery or online if you are registered for online access (see link to the right).

Please use the following numbers for appointments

Edlesborough 01525 220333 or 221630 

Pitstone 01525 223211

All doctors have pre bookable appointments. Please be aware that these are allocated 10 minutes. Your doctor will attempt to answer all of your queries in this time. However, they may ask you to book a further appointment, if necessary. Our doctors will endeavour to keep to their schedules, however occasionally unforseen delays may occur and we apologise and ask for your understanding at these times.

In general our doctors prefer to look after their own group of patients so that they can provide continuity of care. Recently we have contacted all patients advising them of their named GP, if you wish to confirm this please contact the surgery. Routine doctors appointments are also bookable on-line. Our GPs also do extended hours surgeries early mornings late evenings and some Saturday mornings. If you would like one of these appointments please ask at reception.

You can also speak to a doctor or nurse on the telephone - reception can book these slots for you.

Nurses and phlebotomists also have a range of pre bookable appointments. 

If you need to be seen urgently (the same day) you will usually be offered an appointment with one of our experienced nurse practitioners. These will be offered strictly in time order, we are not able to offer afternoon/evening emergency appointment times in the mornings.

Disabled Access

Most consulting rooms are downstairs. If you are booking a blood test please let us know if stairs are a problem for you.

Cancellations and Running Late

If you cannot attend, or are delayed for an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else and provide you with a new appointment.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website