3rd Party Repeat Prescription Requests EFFECTIVE 1st July 2024
3rd Party Repeat Prescription Requests EFFECTIVE 1st July 2024 (this article was originally published on the surgery website main page)
Community Pharmacies, Online Pharmacies, and other Dispensing Contractors (which includes Appliance Contractors) will no longer be able to order Repeat Prescriptions on behalf of our patients effective 01-July-2024. Repeat Prescription requests will need to be made by the patient, a relative, or carer directly to the surgery.
Repeat prescription orders should be made by the patient, a relative or carer/ proxy directly with the GP practice. Repeat prescriptions can be ordered directly from the practice in multiple ways (see: https://www.nhs.uk/nhs-services/prescriptions/how-to-order-a-repeat-prescription/):
Online ordering via NHS account via NHS website (see: https://www.nhsapp.service.nhs.uk/login) or NHS APP (see: https://www.nhs.uk/nhs-app/) (preferred) – these requests route directly to the GP for authorisation.
In-person – using the FP10 counterfoil, the white tear-off slip, on the right-hand side of the previous prescription – handed into reception staff or repeat prescription box. If your Pharmacy has not provided this as part of the prescription dispense, please request it of them.
Letter (post) – ideally, using the FP10 counterfoil, the white tear-off slip, on the right-hand side of the previous prescription – handed into reception staff or repeat prescription box. If your Pharmacy has not provided this as part of the prescription dispense, please request it of them.
If you, as the patient, or you know someone who requires assistance when ordering Repeat Prescriptions please enquire at the surgery our Reception team will be able to assist.
By encouraging all our patients that can order their own repeat prescriptions, time will be freed up in our Dispensaries & Pharmacies to focus on those patients needing additional assistance with their medication. It will also offer you, as the patient, full control over which prescription items are issued each month. This will help to avoid over ordering, stockpiling, waste, and NHS cost of your prescription medicines. It is estimated over £300 million pounds are wasted each year by over-ordering. Please only order repeat medication if you need it.
Please note that the collection, dispensing and delivery of your prescription from Community Pharmacies, Online Pharmacies and Appliance Contractors will remain the same, it is only the Repeat Prescription ordering process that will change.