Did Not Attend?
To date this year, we have had 1209 appointments that were booked and then the patient did not attend.
If you make an appointment which you are then unable to attend for any reason, please, please do let us know. By letting us know we can offer your appointment to another patient.
Help us to help others.
Thank you for your understanding. Information
Junior Doctors Strikes
Juniors Doctors strikes are planned for Saturday 24th February to Wednesday 28th February inclusive.
These strikes will impact appointment availability and the time taken to obtain prescription signatures.
Please be patient & support our staff during these periods as they try and resolve queries as quickly & efficiently as possible.
NEW Patient Adult ADHD referrals “commissioning gap”
Services for Adults with suspected ADHD have very long waits nationally, and our local provider has closed to NEW referrals.
Your GP may not be able to enter into “shared care” arrangements with online/remote/other providers for Adult ADHD care, and therefore may not recommend an NHS referral at all. Or they may be able to refer to alternative providers “for assessment/diagnosis only”, but not able to share care for treatment.
Your GP may suggest a referral to the private sector, but would not be expected to enter into “shared care” with private specialists, as the NHS GP.
This is a “commissioning gap” – where the services available on the NHS do not meet the needs of the population – and it has been raised locally and nationally.
You may wish to raise it yourself e.g. with your MP and/or with the ICB [email protected]
Our Digital Assistant
We are now offering all patients an option of support in getting set up and using online apps. The NHS App allows you to complete tasks online without having to ring the surgery, like looking at your medical record and test results, requesting prescriptions, checking your referral and many more!
By using the digital assistant, you will be able to access step by step guides on how to download and/or use functionalities within our online apps.
You can access the digital assistant by opening chat icon in the right hand corner, or alternatively you can click here
Closure of the COVID Pass service
The NHS COVID Pass service will close on Monday 4 December and be unavailable to patients after this date.
There are no longer any domestic requirements to demonstrate vaccination status, and no countries require proof of COVID-19 vaccination as a condition of entry.
Patients can see their COVID-19 vaccination information in their GP health record in the NHS App.
Non-urgent advice: Find out how our prescription dispensing machine works
Click on the following link to see a short video explaining what to do when you collect your prescription from our new machine.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999